Your inDial number has many advanced features that will improve the way you manage calls to your business! Which features will you take advantage of?

Timed Call Routing

1300 numbers and 1800 numbers allow you to direct your incoming calls to different phone numbers at different times, to ensure your callers are attended to professionally. Eg. Have calls automatically directed to your mobile outside of business hours.

Call Group Overflow

Never miss a call because you're on the phone, in a meeting or out of the office. Set incoming calls to find the next available number in your call group if you're line is busy or the call is unanswered. Eg. Your office phone rings, then your factory phone, then your mobile, then you're home phone.

Call Splaying

Set up your incoming calls to be directed to different numbers based on call volume. You can distribute your incoming calls to different phone numbers. Eg. Share incoming sales enquires fairly between a team of sales people without needing to manually manage the calls.

Origin Based Call Routing

Have your callers directed to the closest office from where they are calling from. This feature is extremely useful for organisations with multiple offices and groups of businesses. Save on advertising costs by only using only a single 1300 number for your whole organisation. Group your call routing origins by state, region or postcode to suit the amount of stores or offices you have. Eg. A number of Pizza delivery businesses take advantage of this feature.

Virtual Attendant (IVR)

An advanced answering service that uses voice prompts to direct callers to the correct area of your business with the simple push of a button. Virtual Attendant eliminates the need to spend thousands of dollars on a phone system and saves hours of time manually answering and transferring calls.

Fax to Email

Receive your faxes from anywhere in the world. Have faxes to your 1300 number or 1800 number converted to a soft copy and sent to your nominated email address. This service will not only help save the planet but also allows you keep track of your faxes more efficiently.

Voicemail to Email

Retrieve your voicemail messages from an internet café while holidaying in Fiji. Voicemail messages are recorded and emailed to you instantly. Easily forward the message on to the relevant person to action the request.